Terms and Conditions

Welcome to www.premiumrentandride.lk. These Terms govern the use of our website and vehicle booking services.

1. Eligibility

  • You must be at least 21 years old to rent a vehicle.
  • Valid driver's license (local or international) required at pickup.

2. Bookings & Payments

  • Full payment is required at the time of booking.
  • Payments are accepted via Visa/Mastercard and other secure payment methods.

3. Cancellation & Refund Policy

  • More than 8 days before booking start: 100% refund.
  • 7 to 3 days before booking: 75% refund.
  • 2 days before booking: 50% refund.
  • Same-day cancellation or no-show: No refund.
  • Add-on services are non-refundable once confirmed.
  • Refunds may take 7–10 business days depending on your bank.

4. Vehicle Usage

  • Vehicles must be returned in original condition.
  • Extra charges apply for damage, late returns, or cleaning fees.
  • You may extend your booking from your profile (subject to availability and additional fees).

5. Add-ons & Customization

Customers can:

  • Choose vehicle category (car, van, SUV, etc.).
  • Add extras: GPS, baby seat, driver, extended insurance, etc.
  • Customize rental period and pickup/drop-off locations.

6. Reviews

After completing your rental, you may post a review. We reserve the right to moderate or remove offensive or fake reviews.

7. Intellectual Property

All website content, including images, text, and logos, is owned by Premium Rent & Ride. Do not reuse without written consent.

8. Limitation of Liability

Premium Rent & Ride is not liable for:

  • Losses due to traffic delays or breakdowns.
  • Third-party issues (e.g., road conditions, hotel delays).

9. Amendments

These terms may be updated without notice. Continued use of the site after changes implies your agreement.

Last Updated: 2025/06/30

For help, contact us at: contact@premiumrentandride.lk